privacies and cookies

Curtis Collection is committed to safeguarding your privacy online. Please read the following statement to understand how your personal information will be treated as you make full use of the Curtis Collection By Victoria website.

Disclaimer

Product details may be subject to change. Curtis Collection will endeavour to continuously update product details, but occasionally discrepancies may occur.

Information we collect from you

In order to provide you with services, Curtis Collection By Victoria may ask for personal details such as your name, address, telephone number or e-mail address. Australian Privacy laws allow Curtis Collection By Victoria to collect Personal Information directly from individuals who choose to share this information if it is reasonable and practical to do so. Where Personal Information is collected about you from another source, Curtis Collection By Victoria will take reasonable steps to ensure that you are made aware of:

  • • Curtis Collection By Victoria collecting Personal Information about you and how you can contact Curtis Collection By Victoria regarding the collection of such Personal Information;
  • • How you can gain access to the Personal Information collected;
  • • Why Curtis Collection By Victoria collected the Personal Information;
  • • Who Curtis Collection By Victoria would usually disclose such Personal Information to and
  • • Any law requiring Curtis Collection By Victoria to collect Personal Identifiable Information You have no obligation to provide any information requested by Curtis Collection By Victoria however, Curtis Collection By Victoria may not be able to provide you with the services you require should the service depend on the collection of that information, particularly if the collection of that information is required by law.

How your information is used

The Personal Information collected is generally used to provide you with relevant products or services. We do not use or share Personal Information for any purpose other than for the purpose for which it was disclosed. Curtis Collection By Victoria does not provide or sell Personal Information to other organisations; however Curtis Collection By Victoria may disclose Personal Information to service providers in connection with providing its service to you.

By providing your personal information to Curtis Collection By Victoria, you acknowledge and consent that:

  • 1. Curtis Collection By Victoria may collect and use your personal information for the purpose disclosed to you;
  • 2. You are authorised to provide such information to Curtis Collection By Victoria; and
  • 3. That any information provided may be disclosed on a confidential basis to third party contractors, agents or to our suppliers relevant to providing the services offered to you.

If you provide your personal information to us, whether via our Site, through any of our promotions, or otherwise, the information you provide may be used by us to include you in a customer rewards program, create and deliver to you direct mail, emails, sms, surveys or attend customer research or discussion groups or other communications containing product, services and event information, tips or promotions. If you prefer not to be a part of a customer rewards program or receive such communications including those of any rewards programs- see Section 3 below.

We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offer our customers.

Keeping information accurate and up to date and unsubscribing

Curtis Collection By Victoria takes all reasonable steps to ensure that all Personal Information held is accurate. You may contact Curtis Collection By Victoria at any time and ask for its correction if you feel that the Personal Information held about you is inaccurate or incomplete. Alternatively, you can also log into your Curtis Collection By Victoria account to manage and change any personal information at any time.

You may unsubscribe from our mailing list by clicking the "unsubscribe" link at the bottom of any such email you receive from us and following the instructions provided therein. This may not remove you from any customer rewards program or remove you from receiving direct mail, or other communications. To opt out of all communications, you may do so by contacting us at info@curtiscollection.com.au. We will not delete your client file and this can still be accessed for making purchases in store or our websites.

Keeping information secure

Curtis Collection By Victoria takes measures to ensure your Personal Information is protected from unauthorised access, loss, misuse, disclosure or alteration. Personal Information may be stored in different ways (electronically and physically). Curtis Collection By Victoria uses security procedures to protect all Personal Information held. Internal access to and use of Personal Information within Curtis Collection By Victoria is limited in order to prevent misuse or unlawful disclosure of that Personal Information by others.

Disclosure of Personal information

i) Fraud protection and compliance with law
We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

ii) Service providers

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g.. companies that coordinate mailings), research and data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

iii) Promotions and Events

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your Personally Information with respect to such events, you consent to disclosure of your Personal Information to such third parties. We are not responsible for and expressly disclaim all liability for any use of the information provided to such third parties.

Dealing with Curtis Collection By Victoria online

Curtis Collection By Victoria takes all reasonable steps to ensure that the Personal Information collected through its website is protected from unauthorised access, loss, misuse, disclosure or alteration. Curtis Collection By Victoria’s website has a number of electronic security systems in place to assist in protecting this information. All pages that require you to enter your Personal Information or payment details on our site use a minimum of 128 bit SSL encryption.

Links to Other Sites from our website

Upon your request Curtis Collection By Victoria will provide you with access to any of your Personal Information we hold (except in the limited circumstances recognised by Australian Privacy laws). If you require access to your Personal Information, please contact our customer service at info@curtiscollection.com.au. Proof of identity is required before such information will be provided.

Cookies

A cookie is a data file that certain websites write to your computer's hard drive when you visit such sites. A cookie file can contain information, such as a user identification code, that the site uses to track the pages you have visited. The Curtis Collection website does not use cookies.

Browser Level Information

Curtis Collection web-servers automatically collect information about a site user's IP address, browser type and referrer by reading this information from the user's browser (information provided by every user's browser). This information is automatically logged by most websites.

Contacting Us

If you would like a copy of this Privacy Policy or have any questions regarding the practices of this Site, or your dealings with this website please feel free to contact us by email at: info@curtiscollection.com.au

This statement may change from time to time, so please check back periodically.

Definitions

IP address: Every computer connected to the Internet has a numeric address called an "IP address." This may or may not correspond uniquely to a particular computer. In some cases, IP addresses can be resolved to domain names, which may indicate a site visitor's Internet service provider, employer, university, etc. As part of its database analysis Pelé Sports resolves IP addresses to domain names.

Browser type: A user's browser is a software program running on a computer that allows users to access documents on the World Wide Web. Browsers can be either text or graphic. They read HTML coded pages that reside on a server and interpret the coding into what the user sees as Web pages. Netscape Navigator and Microsoft Internet Explorer are examples of Web browsers. Browser type typically discloses hardware platform, operating system, and browser software and version.

Referrer: The referrer is the URL of the Internet resource or page that causes a browser to request a page or image from Curtis Collection servers.

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